The meeting intelligence platform you can trust.

• We host the Jamie app and database in the EU.

• We have incorporated a Data Processing Agreement (DPA) directly into our terms, enabling our customers to process personal information with Jamie in a compliant manner.

• We pass our data protection obligations under the DPA on to any sub-processors.

• We manage over 50 internal controls related to GDPR compliance, from encrypting your data to mandatory employee GDPR training.

No. Customer data is never used to train, fine-tune or otherwise improve any AI models.

The audio of your meeting is streamed in real time to Soniox in the EU for transcription.

The transcript of a meeting is stored on a server located in Frankfurt, Germany to make it accessible to users.

After the generation of your transcript, it is further processed via the Google Vertex AI and Microsoft Azure AI Foundry APIs to generate your meeting notes.

Note: Data is not stored at Soniox, Vertex AI or Azure AI Foundry, and not used for training purposes.

Jamie handles two categories of data, and each has its own residency rule.

• Customer Content is your meeting audio, transcripts, summaries and notes, speaker profiles and clips, and anything else you create from meetings. It is processed and stored only in the EU/EEA, Switzerland and the United Kingdom.

• Account and Service Data is your name, email, workspace membership, IP address, login and authentication events, billing, support correspondence and product usage data. It may be processed globally under Standard Contractual Clauses or the EU-US Data Privacy Framework.

Where a vendor has its registered address is not where it processes data. The subprocessor list shows the data category and the processing location of every vendor, separately from its registered address.

No audio is retained. The audio of your meeting is streamed in real time to Soniox for transcription and is not stored.

Note: If Speaker Clips are turned on, Jamie keeps a few seconds of audio per speaker so you can tell who is speaking. Workspace admins can turn Speaker Clips off.

Database backups are kept for up to 30 days and are then deleted automatically.

Yes. On the Enterprise plan, workspace admins can set retention for the whole workspace. It applies to every member and runs automatically:

• Meetings: permanently deleted, together with their summaries and transcripts, once they are older than the period you choose.

• Transcripts: removed after the period you choose, or as soon as the summary is ready. Summaries and action items stay.

Yes. Workspace admins can turn off Speaker Memory and Speaker Clips for the whole workspace. Members can also turn off Speaker Memory for themselves.

Admins can remove the user from the workspace, or remove them in your identity provider if Directory Sync is set up. On the Enterprise plan, Jamie can automatically delete the accounts of users removed by your identity provider after a period you choose.

Jamie offers several ways to inform participants, which you can combine:

• Recording notice email: sent automatically to attendees before the meeting, from 10 minutes up to 48 hours in advance.

• Meeting chat notice: the Jamie desktop app posts a short message in the meeting chat once recording starts (Microsoft Teams, Google Meet and Zoom).

• Calendar invite or email signature: add your own notice.

• Verbal heads-up at the start of the meeting.

On the Enterprise plan, admins can turn the email and chat notice on for everyone and customize their text.

No. Participants must be informed, but active consent is not required. As the data controller, you determine the legal basis, which for routine business meetings is typically legitimate interest. For a detailed legal assessment, you can request our legal whitepaper.

Yes. Jamie supports SSO via SAML 2.0 and OIDC, including Okta, Microsoft Entra ID, Google Workspace and any standard identity provider. On the Enterprise plan, Directory Sync (SCIM) automatically creates, updates and removes users from your identity provider.